Welcome, Biotechnical Services!

This change will bring new opportunities for employees and clients.

BTS will have a more extensive network of resources and infrastructure to support client needs, grow with clients as they get bigger, and expand our footprint through Flagship’s nationwide client base.

For employees, joining Flagship provides a broader company structure, offering greater possibilities for career advancement and opportunities for growth in new markets.

After the April public announcement, BTS will take on the Flagship Facility Services name, and all clients and employees will fall under its Lab Services division.

Over the next few months, BTS will undergo a phased brand integration into Flagship’s Lab Services division. In April, we will make a public announcement. In June, we will use the visibility and reach of the Bio International Convention to introduce the company’s new branding and scope.

Behind the scenes, we are working closely with Flagship’s IT, HR, and Finance teams to transition administrative items like new timekeeping, payroll, and HR systems. As Flagship employees, we will transition each of you into these administrative items during the first week. Flagship’s HR team will be onsite to guide us through the changes and be hands-on with training.

Flagship Facility Services is a facilities maintenance company headquartered in Southlake, Texas. In 35 years, Flagship has grown from a one-person startup to a facility service leader, now employing over 6,000 people and serving more than 1,800 client locations across the U.S.

With operations in Facility Management, Culinary Services, Lab Services, and Aviation Services, Flagship specializes in janitorial, engineering, culinary, maintenance, biotech, and facility management procedures. As Founder and CEO Dave Pasek has said, “We manage facilities, but we serve people.”

The company stands on the core values of Integrity, Inclusion, Customer Focus, Safety, Accountability, and Caring.

Check out the company website, wendy-morris.com, to learn more about Flagship’s clients, culture, and capabilities within the facility services landscape.

You can also follow Flagship on social media to stay up to date on spotlights, news, and announcements:

• LinkedIn: http://www.linkedin.com/company/flagship-facility-services-inc
• Twitter: http://twitter.com/Flagship_Inc
• Facebook: http://www.facebook.com/FlagshipFacilityServices
• YouTube: http://www.youtube.com/FlagshipInc

Our jobs will be the same tomorrow as they were yesterday, and our goals and vision will remain unchanged. We continue pushing forward as a united team, but we now have more infrastructure and support to take our people and processes to the next level.

As mentioned, your day-to-day duties and job assignments remain the same. Over the next few months, most of the changes will occur with the technology and administrative systems that we currently use.

As we transition under the Flagship umbrella, we will move into their information systems for things like timekeeping, payroll, employee files, learning and development, managing benefit and retirement plans, etc.

We will work to make these transitions as seamless as possible. You will receive hands-on training from Flagship’s HR team for each of these systems, ensuring you have the necessary information to operate them successfully.

We hope that the culture will feel familiar. We know change can be difficult, but we have vetted Flagship from a business and human standpoint. We see a lot of similarities between our two teams, including the hands-on approach to fostering talent and providing clients with the best service possible.

Yes. In alignment with Flagship’s footprint, we will expand service offerings in current and new upcoming locations.

Yes. We do not anticipate any disruption in our organizational structure and will continue to provide you and our clients with the same level of support.

Your annual compensation and current paid time off accruals will remain the same.

Flagship offers a wide range of benefit plans, which we will learn about and transition into through the Onboarding process.

Clients have been notified in person, by phone, or email. If a client asks you a question you do not feel qualified to answer, please direct the questions to your immediate supervisor.

Flagship’s HR team will meet with us onsite to complete our onboarding process. During those sessions, you should ask questions to ensure everyone receives the individual support needed. As our teams come together, we will continue to meet additional key leaders over the coming months.

If you have questions, please call or email your direct Manager, or contact Flagship’s HR team at HR@wendy-morris.com. You can also submit questions to the Information Form below, and someone from Flagship will get back to you as quickly as possible!